Biometric Data Retention Policy

This policy covers only biometric and biometric-derived data we process in connection with the interview coach: webcam-based delivery analytics and the handling of your voice recording during practice. All other personal information — your profile, résumé text, answer transcripts, account and authentication data — is governed by our general Privacy Policy, which this policy supplements and does not replace.

Webcam delivery analytics (optional). If you enable the camera during practice, your browser uses on-device face analysis to compute a small set of aggregate numeric metrics about your delivery — for example, approximate eye-contact, posture, and facial-expression percentages, head-tilt angle, and steadiness counts. Only these numbers are transmitted to and stored on our servers (with a per-turn “delivery summary,” a 0–10 delivery score, and short delivery coaching).

Voice (during practice). When you record a spoken answer, the audio is sent to our speech-to-text provider to produce a text transcript. We do not store the audio recording on our servers — it is used for transcription and then discarded. Only the resulting text transcript is retained (governed by the general Privacy Policy).

Calibration (optional). An optional six-second calibration computes a few face-geometry baseline numbers that stay on your device (in your browser’s local storage, scoped to your account). Calibration data is never transmitted to or stored on our servers. We do keep a record of your consent to calibration (the notice version and date) on your account so the consent is demonstrable and specific to you; that record contains no biometric data.

What we never do. We do not create or store facial-recognition templates, face embeddings, or voiceprints; we do not retain raw video frames, images, or the underlying facial-landmark data on our servers; and we never use any of this data to identify you. The delivery metrics are coaching measurements, not an identifier.

We process this data for one purpose: to give you feedback on your interview delivery within the practice product. We do not use it for identification or verification, for any hiring or employment decision, for advertising, or for profiling beyond generating your coaching feedback. We do not sell it and do not share it for cross-context behavioral advertising.

Camera-based delivery analytics are opt-in. We ask for your explicit, affirmative consent before any delivery summary is collected or stored, and we record the consent (with its notice version and timestamp). Consent is not a condition of using the interview coach — you can practice without the camera, and you can withdraw consent at any time (see “Your choices and rights”). If we materially change this notice, we will ask you to consent again.

Browser-local calibration is likewise optional and opt-in. We record your consent to it — its notice version and date — on your account so the consent is demonstrable and specific to you, even though the calibration data itself never leaves your device. If we update the calibration notice, we ask you to consent again before calibration can be used, and the prior on-device baseline is cleared until you do.

We keep stored delivery analytics (the per-turn delivery summary, delivery score, and delivery-specific coaching) only as long as needed for your coaching, and in any event no later than 12 months after your last practice session, whichever comes first. Your most recent session resets this period.

We delete the data sooner than that when:

• you withdraw your consent to delivery analytics; or
• you delete your account; or
• the data is otherwise no longer necessary for the purpose above.

Voice recordings are not retained: the audio is discarded immediately after transcription. Calibration data lives only on your device, scoped to your account, and is removed when you clear or revoke calibration, when this notice is updated and you do not re-consent, or when you clear your browser storage. The record of your consent to calibration is kept on your account and contains no biometric data.

When the retention period ends or you exercise a deletion right, we permanently delete the stored delivery summary, delivery score, and delivery-specific coaching, and we recompute any affected session scores so they no longer reflect the deleted delivery data. We run an automated deletion process on a recurring (at least daily) basis to enforce the schedule above, in addition to acting on your individual requests.

We use a third-party speech-to-text provider to transcribe your recorded answers; your answer audio is transmitted to that provider for that purpose under contract and is not retained by us. We do not otherwise disclose biometric or biometric-derived data to third parties except as needed to provide the service, to comply with law, or with your consent. A complete list of our service providers / subprocessors appears in the general Privacy Policy.

You can withdraw consent and delete your stored delivery analytics at any time from the calibration/delivery settings in the app, and you can delete your account to remove this and other data. Depending on where you live (including Illinois, Texas, Colorado, California, and the EU/EEA/UK), you may also have rights to access, obtain a copy of, correct, or delete your personal data, and to withdraw consent. You can export a copy of your data from within the app, and you can exercise any of these rights by contacting us at privacy@interviewpie.com. We will not discriminate against you for exercising these rights.

We protect this data with measures appropriate to its sensitivity, including encryption in transit and access controls. No method of transmission or storage is completely secure, but we work to protect your information and to limit what we collect and keep.

We may update this policy from time to time. We will update the “Last updated” date above and, where a change is material or the consent notice changes, ask you to review and consent again before continuing to use camera-based features.

Questions about this policy or our handling of biometric data can be sent to [Legal Entity Name] at privacy@interviewpie.com.