Privacy Policy

InterviewPie is an AI behavioral-interview coach. You record spoken answers to interview questions; we transcribe and evaluate them and give you written feedback and practice scores. This policy applies to personal information we process through the Service’s website and application.

This is our general privacy policy and covers all personal information we handle. The handling of biometric and biometric-derived data (optional webcam “delivery” analytics and how your voice recording is processed), including its specific retention schedule, is detailed in our Biometric Data Retention Policy. Where the two overlap, that policy controls for biometric data.

We collect the following categories of personal information, almost all of it provided directly by you or generated as you use the Service:

• Account and identity. When you sign up we use a third-party authentication provider (Clerk). We receive your email address, your name, and — if you sign in with Google — basic account identifiers from that sign-in. We do not receive or store your Google password.
• Profile you provide. Information you enter to personalize your coaching: résumé text, a short bio, your target industry and role, your experience level, and your time zone.
• Interview content. When you practice, you record spoken answers. The audio is used only to produce a text transcript and is then discarded — we do not store the audio recording (see the Biometric Data Retention Policy). We retain the resulting transcript, derived counts (such as filler-word and word counts), the practice scores and written coaching feedback we generate, the company name and job title you enter for a session, and any questions you choose to save.
• Optional webcam delivery analytics. If you turn on the camera and consent, your browser computes a small set of aggregate numeric delivery metrics (for example, approximate eye-contact, posture, and expression percentages) that are sent to us; raw video and facial-landmark data never leave your device. This is opt-in and is governed in detail by the Biometric Data Retention Policy.
• On your device. We use storage on your device for your sign-in session and for optional calibration data — a small set of face-geometry baseline numbers, scoped to your account — that stays local to your browser and is not transmitted to us. Your consent to calibration is recorded on your account (its notice version and date) so it is demonstrable and specific to you; that record contains no biometric data.
• Operational and security records. Records of your consent choices, counters used to enforce daily usage limits, and a security and audit log of significant events. That log can briefly capture text you submit (for example, to investigate a content-policy or abuse signal); we automatically scrub that captured content on a short schedule (see “Data retention and storage”).
• Product analytics. We use Google Analytics to collect page views and product-action events, such as clicking a button or completing a setup step. We configure these events to avoid sending résumé text, bios, transcripts, interview questions, company or job-title text, audio, video, webcam-derived metrics, email addresses, or raw session IDs. Whether this is on by default depends on your location (see “Your choices and rights”): in the EU, EEA, and UK we collect nothing until you opt in; in the United States we collect full analytics by default; and in Australia, New Zealand, and Singapore we collect only aggregate, cookie-free analytics by default. You can opt out (or in) at any time, and we honor Global Privacy Control browser signals as an opt-out everywhere.

We do not use third-party advertising services, and we do not build advertising profiles about you.

We use personal information to:

• provide and personalize the Service — generate interview questions tailored to your profile, transcribe your answers, and produce scores and coaching feedback;
• research the company and role you enter so questions and feedback are relevant;
• keep the Service safe — screen submitted text for content-policy violations, prevent abuse, enforce usage limits, and maintain a security and audit log;
• operate, troubleshoot, and improve the Service; and
• comply with law and enforce our terms.

Where the EU/UK GDPR applies, our lawful bases are: performance of our contract with you (to provide the Service you request); your consent (for optional webcam delivery analytics, and for Google Analytics product analytics, which in the EU, EEA, and UK we collect only after you opt in and which you can withdraw at any time); and our legitimate interests (to secure the Service, prevent abuse, and improve the product), balanced against your rights.

Outside the EU/EEA/UK, where the law permits, we rely on a notice-and- opt-out model for product analytics rather than prior consent: in the United States on our legitimate interest in understanding and improving the Service (we do not sell or share this data for cross-context behavioral advertising), and in Australia, New Zealand, and Singapore on a comparable basis using only aggregate, cookie-free analytics. You can opt out at any time using the in-app control or a Global Privacy Control browser signal.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with the service providers that help us run the Service, and as described below. Each provider receives only the data needed for its function and is bound to process it on our behalf.

Government and law enforcement. We may disclose personal information when we believe in good faith that disclosure is required by applicable law or valid legal process (such as a subpoena or court order), or where we reasonably believe it is necessary to prevent or address suspected illegal use of the Service, fraud, or threats to the safety, rights, or property of any person.

Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction; we will require the recipient to honor this policy or notify you of any material change.

We store personal information on infrastructure located in the United States and protect it in transit with encryption. We keep information only as long as needed for the purposes above:

• Account and interview data (profile, transcripts, scores, feedback, saved questions) is retained for as long as your account is active, and deleted when you delete your account.
• Answer audio is not retained — it is discarded immediately after transcription.
• Webcam delivery analytics are retained no longer than 12 months after your last practice session, and sooner if you withdraw consent or delete your account — see the Biometric Data Retention Policy.
• Security/audit-log content (any text briefly captured for investigation) is automatically scrubbed on a short recurring schedule, leaving only a minimal event record.
• Calibration data lives only on your device (scoped to your account) and is removed when you clear or revoke calibration, when the calibration notice is updated and you do not re-consent, or when you clear your browser storage. The record of your calibration consent is kept on your account and contains no biometric data.

When you delete your account, we delete your profile and the associated sessions, transcripts, scores, metrics, saved questions, and delivery analytics.

You have control over your information, and — depending on where you live (including California, Colorado, Connecticut, Virginia and other U.S. states, and the EU/EEA/UK) — specific legal rights:

• Access and portability. You can export a copy of your data from within the app.
• Correction. You can edit your profile information at any time.
• Deletion. You can delete your account to remove your personal information.
• Withdraw consent. You can turn off and delete webcam delivery analytics at any time from the app’s privacy settings.
• Opt out of product analytics. You can turn Google Analytics off at any time from the app’s privacy settings, regardless of your location. We also treat a Global Privacy Control browser signal as a binding opt-out, which overrides the in-app setting.

Depending on your jurisdiction you may also have the right to confirm whether we process your data, to opt out of sale or targeted advertising (we do neither), to limit use of sensitive information, and to appeal a decision on your request. We will not discriminate against you for exercising these rights.

Sensitive information. Where any information we process is treated as “sensitive” under applicable law (for example, biometric-derived data), we process it only with your opt-in consent and do not sell it. To exercise any right, use the in-app controls or contact us at privacy@interviewpie.com. We may need to verify your identity before acting on a request.

The Service uses automated systems, including AI models, to generate your practice questions, transcribe your answers, and produce scores and coaching feedback. This is practice feedback — it is not used to make any legal, employment, hiring, financial, or other decision about you that produces a similar significant effect. If you have questions about how your feedback was generated, you can contact us at privacy@interviewpie.com.

We operate and store data in the United States. If you access the Service from outside the United States, you understand your information will be transferred to and processed in the United States. Where required for transfers from the EU/EEA, UK, or Switzerland, we rely on an appropriate transfer mechanism (such as the European Commission’s Standard Contractual Clauses). [Transfer mechanism to be confirmed by counsel.]

The Service is intended for adults and older teens, and is not directed to children. You must be at least 16 years old — or older, if a higher minimum age applies where you live — to use the Service.

Because minors generally cannot enter into binding contracts, if you are under 18 you may use the Service only with the involvement of a parent or legal guardian who agrees to be bound by our Terms of Service and this Privacy Policy on your behalf.

We do not knowingly collect personal information from anyone under the minimum age, and we do not collect date of birth or otherwise verify age — eligibility is based on your representation that you meet these requirements. If we learn that we have collected information from someone under the minimum age without the required involvement of a parent or guardian, we will delete it. If you believe a minor has provided us information, contact us at privacy@interviewpie.com.

We protect personal information with measures appropriate to its sensitivity, including encryption in transit and access controls, and we limit what we collect and keep. No method of transmission or storage is completely secure, but we work to protect your information.

We may update this policy from time to time. We will revise the “Last updated” date above and, where a change is material, provide a more prominent notice and ask you to review and accept the updated policy before continuing to use the Service.

Questions about this policy or our handling of your personal information can be sent to [Legal Entity Name] at privacy@interviewpie.com.